Harnessing Small Changes for Big Impact: The WalkMe and Lagom Advantage
In every organisation, the most profound transformations often come not from sweeping reforms but from the smallest, almost imperceptible adjustments. The power of these micro changes is easy to overlook, yet they hold the potential to fundamentally shift how a business operates and thrives. Imagine the compounding effect of tiny, deliberate improvements over time—what starts as minor adjustments can lead to significant breakthroughs.
This is the essence of micro change, a philosophy we at Lagom have championed for years. Earlier this year, we shared our insights at the Change and Transformation Summit, emphasising how the accumulation of small shifts can deliver outsized results. Now, with our new partnership with WalkMe™, we’re amplifying the potential of this approach by leveraging digital tools that make these changes even more seamless and sustainable.
The WalkMe Difference: Turning Complexity into Simplicity
WalkMe doesn’t just help organisations adopt new technology—it transforms how people engage with it. It’s one thing to introduce a new software system, but it’s quite another to ensure employees not only use it but do so efficiently, without friction. WalkMe’s digital adoption platform provides in-the-moment guidance that turns even the most complex workflows into intuitive experiences.
This capability is especially crucial for businesses undertaking large-scale upgrades, such as SAP or other ERP transitions. Upgrading to SAP S/4HANA or introducing new ERP modules is a complex process that often overwhelms teams. WalkMe reduces this complexity by providing real-time, step-by-step assistance to employees as they navigate new systems. This ensures quicker adoption, fewer mistakes, and a smoother transition. In fact, companies using WalkMe have reported a 40% reduction in employee onboarding time and a 35% improvement in productivity, demonstrating just how impactful these real-time interventions can be, particularly in high-stakes ERP environments.
Lagom and WalkMe: Partners in Driving Meaningful Transformation
At Lagom, we’ve long known that the key to successful transformation lies in the details. Big change initiatives are often the sum of smaller, carefully executed moves. Our approach combines deep expertise in ERP implementations and business process improvement with a strong commitment to helping our clients foster a culture of continuous evolution. And now, with WalkMe, we’re extending our capabilities further, offering a solution that is both strategic and actionable.
Whether your business is upgrading ERP systems, or rolling out a new technology stack, the process can be daunting. WalkMe’s digital adoption platform makes it easier for teams to adapt by delivering real-time, intuitive support right where it’s needed. This data-driven approach has led businesses to see a 30% reduction in help desk calls, easing the strain on IT support teams and ensuring faster, more efficient workflows.
The Power of Micro Change: Why Small Steps Matter
We tend to think that meaningful change requires bold, sweeping actions. But, much like the compounding interest that turns a modest investment into substantial wealth, the most impactful organisational changes are often built on a series of smaller, well-considered actions. Micro change embraces this principle, turning big, daunting projects into manageable steps that are easier to implement and sustain.
WalkMe’s platform is built to facilitate this exact process. It helps organisations integrate new behaviours into existing workflows without disrupting productivity. The result? Employees can adopt new systems and processes smoothly, and businesses can monitor and refine these changes in real time, ensuring they lead to lasting success. Over 2,000 companies are already leveraging WalkMe to streamline their digital transformations, seeing faster adoption rates and higher levels of user satisfaction.
Navigating SAP and ERP Upgrades with Confidence
ERP upgrades, especially to platforms like SAP S/4HANA, represent some of the most complex transitions a business can undertake. These projects involve not just technical shifts but also significant changes in how teams work. Often, businesses struggle with user resistance and productivity dips as employees learn the new systems. WalkMe’s ability to offer real-time, contextual support during these critical moments ensures a smoother adoption process, reducing downtime and error rates.
By integrating WalkMe into your SAP or ERP upgrade strategy, you can provide your teams with the tools they need to succeed from day one. WalkMe delivers personalised, step-by-step guidance that adapts to users’ roles and needs, helping them get comfortable with new processes faster and more effectively. The result? 50% faster feature adoption and more engaged, confident teams ready to embrace new ways of working.
WalkMe: Now a Vital Piece of SAP’s Transformation Strategy
WalkMe’s recent acquisition by SAP further enhances its value for organisations undergoing digital and ERP transformations. Now part of SAP's business transformation management portfolio, WalkMe is deeply integrated into the broader SAP ecosystem, providing an even more seamless experience for companies using both SAP and non-SAP solutions. As organisations migrate to platforms like SAP S/4HANA, WalkMe guides users through these complex systems, ensuring smoother adoption and faster ROI. This integration reinforces WalkMe as a critical tool for businesses looking to drive efficiency and streamline their digital transformation journey, making it an essential part of any SAP upgrade strategy.
Building a Culture of Ongoing Improvement
The real beauty of micro change is that it fosters a culture of continuous improvement. When change is gradual, it becomes less intimidating, and employees are more likely to embrace it. Over time, these small adjustments compound, leading to significant organisational improvements.
WalkMe enhances this by offering actionable insights into how changes are being adopted and where friction points exist. This enables organisations to make informed decisions and refine their strategies as they go, ensuring that every small win contributes to the overall success of the transformation. WalkMe’s data shows that organisations see a 50% increase in feature adoption when using the platform, demonstrating the powerful compounding effect of these micro interventions on broader organisational goals.
The Future of Business Transformation: A Step-by-Step Approach
At Lagom, we’ve always believed that the future of transformation lies in making change more accessible, manageable, and sustainable. With WalkMe, we’re reinforcing this belief by giving businesses the tools they need to drive meaningful, lasting change—one step at a time.
Whether you’re facing a large-scale ERP upgrade, or introducing new systems across your organisation, the combination of Lagom’s expertise and WalkMe’s intuitive platform ensures a smoother, more successful transition. Together, we’re helping organisations navigate change in a way that feels less overwhelming and more achievable, creating a path to lasting success.